Title VI Information & Complaint Form

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Title VI Statement

The Harrisburg Area Transportation Study (HATS) hereby gives public notice of its policy to assure full compliance with Title VI of the Civil Rights Act of 1964. HATS is committed to ensuring that no person is excluded from participation in, or denied the benefits of its services on the basis of basis of race, color, disability, sex, age, low income, nationality or Limited English Proficiency, as provided by Title VI of the Civil Rights Act of 1964 as amended, Section 504 of the Rehabilitation Act of 1973, the Civil Rights Restoration Act of 1987, and the Americans with Disability Act of 1990, be excluded from participation in, be denied the benefits of, or be otherwise subjected to discrimination or retaliation under any program or activity.

Any person who believes that they have, individually, or as a member of any specific class of persons, been subjected to discrimination on the basis of race, color, disability, sex, age, low income, nationality or Limited English Proficiency may file a complaint with HATS. Complaints need to be filed within 180 calendar days of alleged occurrence, when the alleged discrimination became known to the Complainant, or when there has been a continuing course of conduct, the date on which the conduct was discontinued or latest instance of the conduct.


Title VI Complaint Procedures


Purpose

The HATS Title VI Complaint Procedures is written to specify the process employed by HATS to investigate complaints, while ensuring due process for Complainants and Respondents. The process does not preclude HATS from attempting to informally resolve complaints.

This procedure applies to all external complaints relating to any program or activity administered by HATS and/or its subrecipients, consultants and contractors, filed under Title VI of the Civil Rights Act of 1964 as amended (including Disadvantage Business Enterprise and Equal Employment Opportunity components), as well as other related laws that prohibit discrimination on the basis of race, color, disability, sex, age, low income, nationality or Limited English Proficiency. Additional statutes include, but are not limited to, Section 504 of the Rehabilitation Act of 1973, the Civil Rights Restoration Act of 1987, and the Americans with Disability Act of 1990.

These procedures are part of an administrative process that does not provide for remedies that include punitive damages or compensatory remuneration for the Complainant. Intimidation or retaliation of any kind is prohibited by law.


Process

An individual, or his or her representative, who believes that he or she has been subject to discrimination or retaliation prohibited by Title VI and other nondiscrimination provisions, has the right to file a complaint. Complaints need to be filed within 180 calendar days of alleged occurrence, when the alleged discrimination became known to the Complainant, or when there has been a continuing course of conduct, the date on which the conduct was discontinued or latest instance of the conduct.

Complaints may be mailed to:

 
Title VI Compliance Officer
HATS
112 Market St., 2nd Floor
Harrisburg, PA 17101
 
Title VI Coordinator
Bureau of Equal Opportunity
PA Department of Transportation
PO Box 3251
Harrisburg, PA 17105-1720
 
Equal Opportunity Specialist
U.S. Department of Transportation
Federal Highway Administration
228 Walnut St., Room 508
Harrisburg, PA 17105-1720
 
Equal Opportunity Specialist
PA Human Relations Commission
Harrisburg Regional Office
Riverfront Office Center, 5th Floor
1101-1125 S. Front St.
Harrisburg, PA 17104-2515
U.S. Department of Justice
Civil Rights Division
950 Pennsylvania Avenue, NW
Office of the Assistant Attorney General, Main
Washington, DC 20530
 
Civil Rights Officer
U.S. Department of Transportation
Federal Transit Administration
1760 Market St., Suite 500
Philadelphia, PA 19103-4124
 
Title VI Coordinator
Office of Civil Rights
Federal Aviation Administration
800 Independence Ave., SW
Washington, DC 20591
 

Complaints shall be in writing and signed by the Complainant(s). If complaints are received by telephone or in person, the Title VI Compliance Officer or other authorized representative shall formally interview the person to provide the basis for the written complaint. If necessary, the authorized person will assist the Complainant in writing the complaint. The written complaint must include the following information:

  • Name, address and telephone number of Complainant
  • Basis of the complaint (e.g., Race, Color, National Origin, Sex, Age, Disability or Retaliation)
  • A detailed description of the circumstances of the incident that lead the Complainant to believe discrimination occurred.
  • Names address and phones numbers of people who may have knowledge of the alleged incident or are perceived as parties in the complained-of-incident.
  • Date or dates on which the alleged discrimination occurred
  • Other agencies where the complaint was filed.

As an investigation moves forward, additional information may be required.

If HATS cannot resolve any matters informally, the Commission will acknowledge receipt of the complaint by notifying the Complainant and immediately transmitting the complaint to the proper state or federal agency (e.g. Federal Highway Administration, Federal Transit Administration, and PennDOT) for investigation and disposition pursuant to that agency’s Title VI complaint procedures.  This can be done via the most time efficient method, most likely email. The Department of Justice has final word on what agency will investigate the claim.

The HATS Title VI Compliance Officer will maintain a log of all complaints received by the Commission.


Appeal Process

If the Complainant does not agree with the decision by the Respondent and cannot come to an informal agreement, the Complainant can directly file the complaint with:

 
PA Department of Transportation
Bureau of Equal Opportunity
PO Box 3251
Harrisburg, PA 17105-3251
 
Federal Transit Administration
Office of Civil Rights
Title VI Program Coordinator
East Building, 5th Floor - TCR
200 New Jersey Ave., SE
Washington, DC 20590
Federal Highway Administration
PA Division Office
228 Walnut St., Room 508
Harrisburg, PA 17101-1720
 
U.S. Department of Justice
Office for Civil Rights
810 7th Street, NW
Washington, DC 20531
 

Title VI Complaint Form

(see below for PDF version of this form in English)

Complainant Name: *
Complainant Name:
Complainant Mailing Address: *
Complainant Mailing Address:
Complainant Phone: *
Complainant Phone:
Name of Individual Assisting Complainant:
Name of Individual Assisting Complainant:
Assisting Individual Mailing Address:
Assisting Individual Mailing Address:
Assisting Individual Phone:
Assisting Individual Phone:
Basis of Complaint: *
Select all that apply:
By retyping the Complainant's name here, the Complainant attests that the above information is true and accurate to the best of his or her knowledge.
Date of complaint: *
Date of complaint:

If you prefer, you may download the above form as a PDF file in English, print it, fill it out, and mail it to:

Tri-County Regional Planning Commission
Title VI Compliance Officer
112 Market Street, 2nd Floor
Harrisburg, PA 17101